[FIXED] Stuck on more info to Boxifier Core isn't running

Bugs & Troubleshooting
1

For no reason the folders selected in Boxifier stopped working.

When opening Boxifier each one had a question mark, which said ‘gathering more information’.

I have updated Dropbox and Boxifier to their latest versions only yesterday and now when I open Boxifier it says ‘Boxifier core is not running’.

It does not display any folders and when I browse to them locally, they no longer have the little Dropbox Sync icon on them.

The files are not being uploaded to Dropbox as I checked online and on another machine.

Please help.

2

Hi Aaron,

What are the Dropbox version and the Boxifier version that you have installed on your computer?

3

Hi Bogdan

Boxifier 1.5.0
Dropbox 7.3.29

Thank you

4

Did you try updating to Boxifier 1.5.1?

5

Oh I didn’t know there was another version.

I only got this one from your website yesterday.

Should I use the main download link on your website?

6

Boxifier 1.5.1 was released a few hours ago.

Yes, you can download it from the website or you can open settings in Boxifier in check for updates.

7

Hi Bogdan

Ok, great…it has recognised the folders again.

They are back to having a question mark on them in Boxifier so I will keep you posted.

Apologies I missed the update, that’s normally the first thing I check…

Thank you

8

Glad to know it works now :slight_smile: