[FIXED] Hard Drive Crash - Can't see files on Dropbox! Please help

Hi Boxifiers!

I’ve been a dropbox/boxifier user for 6 months and just turned on my PC to find my external hard drive has failed. I can’t seem to open the drive or access the files.

But this is the reason I bought Boxifier, however, having checked the dropbox account that this is attached to I cannot see the files there either… Just empty links (see image below).

Can anyone suggest where I go from here to recover the files?
Many thanks in advance,


Hi Carolyn,

We contacted you by e-mail regarding this. Please reply to that e-mail.


Wow, super fast service! Have had customer support via Teamviewer and been educated… Note to self: keep the program updated!

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